Backup & Protection

Every Foxpress shared hosting account is backed up daily. Your files, databases, and email are protected automatically, with no configuration required on your end.

How It Works

Our backup system runs every night, capturing a full snapshot of your account. This includes your website files, all databases, email accounts, and cPanel configuration. Backups are stored separately from the live server, so even in the event of hardware failure or accidental deletion, your data can be restored.

Automatic and Daily

Backups run every night without any action needed from you. Your latest snapshot is always less than 24 hours old.

Complete Coverage

Files, databases, email, DNS records, and cPanel settings are all included in every backup.

Easy Restoration

Need to roll back? Contact support and we will restore your account or specific files from the most recent backup.

What Gets Backed Up

All files in your public_html directory and subdomains
MySQL and MariaDB databases
Email accounts, forwarders, and filters
DNS zone records and domain configuration
cPanel account settings, cron jobs, and SSL certificates

Restoration Options

Full Account Restore

Restores your entire account to its state at the time of the backup. This includes all files, databases, and email. Best for recovering from major issues like a compromised site or a failed migration.

Partial Restore

Need just one database or a specific directory? We can restore individual components without affecting the rest of your account. Ideal for recovering from accidental file deletions or a bad plugin update.

Self-Service via cPanel

cPanel's File Manager and Backup tools let you download copies of your home directory, databases, and email for your own safekeeping. We recommend keeping your own offsite copies alongside our automated backups for maximum protection.

Best Practices

While daily backups provide strong protection, we recommend a layered approach to data safety:

Keep your own offsite backup of critical files and database exports
Back up before making major changes (theme updates, plugin installs, migrations)
Test your site after any restoration to confirm everything works correctly
For WordPress sites, consider a Website Care Plan for additional monitoring and managed updates

Your data, protected every day

Daily backups are included with every Shared Hosting plan.

Need a restore? Open a support ticket and we will take care of it.